This policy sets out the data processing practices carried out through the use of the Internet and the World Wide Web by Steps and Stillages Limited. Registered address: Old Mill House, Brunel Close, Northfield Avenue, Kettering, Northants NN16 9HU. If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

Information Collected

We collect personal information from visitors to www.stepsandstillages.co.uk ('the Site') only through the use of online forms if you choose to complete them, and every time you email us your details. We also collect information about the transactions you undertake. We do not collect any information about your card details. The card payment processing is carried out through Paypal's secure processing systems and we have no access to that.

We will take your card details over the telephone if you choose to process the order that way. After the order has been processed, you card details will be destroyed and no records are kept.

All financial information for any customer will be destroyed after processing. No financial information or details for any customer will be shared with any third party.

Use of personal information

We process personal information collected via the Site for the purposes of:

  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering orders and accounts relating to our suppliers or customers
  • Maintaining information as a reference tool or general resource
  • Carrying out market research campaigns
  • Providing you with information about products and services we offer

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site and have access to information about their account.

Disclosures

We will disclose personal information to other companies within our group of companies, business partners, successors in title to our business and suppliers we engage to process data on our behalf. We will not sell any personal information or details to any outside parties.

Other websites

The Site may contain links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.